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Australia’s Trusted Managed Security Service Provider

With Gridware, 24/7 Monitoring and Management Services has never been easier.


Australia’s Trusted Managed IT Security Services

Defend your organisation against the increasingly sophisticated risk of cyber crime with Gridware’s Managed Security Services Platform. As one of the leading MSSP companies in Australia, we take on the day-to-day defence of your network, systems and infrastructure by monitoring real-time logs in our Australian-based Security Operations Centre 24/7. We add value to your organisation by providing you with key metrics and analytics about the security of your perimeter as well as quick access to our world-class Incident Response services to help reduce the cost of maintaining your security.

If you are looking for Monitoring Security Services that you can depend on, get in touch with one of our Sydney or Melbourne based offices today.

penetration testing

Specialised Managed Security Services

Combine 24/7 monitoring of your network with our world-class incident response services to maximise your return on investment. Gridware is Australia’s leading incident response and managed security services providers.

Why Choose the Gridware Managed Security Service?



Scalable and speedy search, analytics, and storage.



Visualisation your security data. Navigate the Elastic Stack.



Low resource agents in your environments collecting real-time data.


24-7 Incident Response

Powered by our Incident Response team to secure, alert and monitor.

Deep Insights with Machine Learning

Why Choose the Gridware Managed Security Service?

At Gridware, we are able to provide deep Insights with machine learning, which gives us the ability to identify anything that may be out of the ordinary with your IT security. We use model behaviour using ELK stack data to find unusual activity, infrastructure problems, and security trends that eyes on screens simply can’t catch. Machine learning on Elasticsearch Service is a flexible solution with a wide range of use cases and datasets, allowing your SOC to visualise results in real time.

The Future State of Cybersecurity

88% of Companies report they do not have enough resourcing to meet their cybersecurity needs.¹

49% of CIOs and CTOs report that security reporting services do not meet or only meet some of their expectations.²

39% of organisation’s say that less than 2% of their total IT headcount works solely in cybersecurity.³

  1. EY Global Information Security Survey 2019
  2. As above.
  3. As above.

Managed Security Services Workflow

  • Operational Readiness Review

    Review architecture, deep dive, log sources and operational readiness checklist.

  • Content Development & Scenario Testing

    Gridware's Threat Framework applied at the SIEM level to baseline security logs. Use cases developed to map attack vectors to security controls.

  • Analytics Platform Processing

    Email alerts and rules are developed to track events directly to our Security Operations Centre.

  • Security Analysis

    Automated functions are created to allow of data enrichment and ticket escalation and resolving.

  • Event Resolution

    Our Incident Response team will initiate the resolution of an identified issue, followed by customer feedback and post-incident review.

Combining Best Practices with PTES and OSSTM

All security assessments performed by Gridware throughout Sydney, Melbourne and Australia Wide are conducted in accordance with industry leading methodologies, such as the ISO 27001 (Information Security Management) standard. Our Global Managed Security Services are supported by state-of-the-art, PCI Compliant, and environmentally conscious Security Operations Centres.

The Benefits and Deliverables of our MSSP Company

To make it easy for our customers, we’ve broken down the benefits of Managed Security Services by looking at their specific pain points. We have also provided a clear list of all the deliverables customers get from our services and the benefits of teaming up with Gridware.

Your Benefits

  • Feel confident that gaps are found and mitigated
  • Reduce risk of a data breach
  • Protect against financial loss
  • Protect against fines
  • Boost your reputation
  • Improve performance of your application
  • Have a competitive advantage against competition
  • Reduce the likelihood of business disruption

  • Use of latest generation tools with requiring licenses
  • Dedicated days of manual testing by experts
  • Detailed forensic report
  • Instructions on how to resolve gaps and bugs
  • Recommendations for improvement
  • Reverification testing is always included
  • Final report detailing all issues that have been resolved
  • Assurance letter for clients or Government
Why Choose Gridware For Managed Security Services

  • World’s first Carbon Neutral SOC
  • We put the customer first
  • Superior findings and quality reports
  • Our testers are all CREST certified
  • Gridware has a vigorous selection process for testers resulting in Australia’s most talented testing team
  • Our team regularly participate in bug bounty challenges
  • We have worked with global brands
  • Australian based team that can come onsite

Don’t be caught asleep! 85% of Customers
will never do business with you again

Don’t become another number. Preserve your company reputation and customer loyalty by investing in security. Trust is something that needs to be earned. A recent report by PwC showed 85% of consumers in Sydney and Melbourne will not do business with a company if they are not confident about its security. Recent figures show that by 2021, more than 5000 Australian companies would have suffered a data breach.

Similar Services

Website Penetration Testing
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Managed Security Services
Managed Security Services

Learn about our managed security services and monitoring capabilities that gives you control and peace of mind

Are you ready for a quick win?

Keep your Board and senior management happy by using our world-class talent to help you close gaps and ensure the integrity of your customer data and information. Gridware has extensive experience preventing cyber breaches before they occur. Our team are recognised as some of Australia’s best. With headquarters in Sydney, Australia – our team services companies nation-wide with a presense in Melbourne and Brisbane.


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Managed Security Services FAQs

What is Managed Security Services?

Managed Security Services is an offering that allows a company to outsource its security monitoring, alerting and notification of security incidents to a specialised team. Often organisations lack the appropriate resources to not only managed a cyber security event, but the ability to identify and detect can incur not just huge resourcing fees, but licencing costs and maintenance fees that grow every year.

How does Managed Security Services work?

Our Managed Security offering works on leading Open-Source platforms such as Elasticsearch, Kibana and Wazuh to help deliver real-time analytics and data directly to our Security Operations Centre. That means Gridware’s 24-7 security team is actively monitoring and reviewing security events in your environment, and alerts your team when a critical event occurs. Our Incident Response team is also on hand to begin managing an active incident should your environment be at risk of harm.

How much does Managed Services cost?

Managed Security Services costs will vary depending on the size and nature of your environment. Naturally, the larger your environment and perimeter, the more endpoints we need to monitor and investigate. This means the price varies based on complexity. You can review our affordable packages to determine where your organisation might be best suited.

When do I need Managed Security Services?

As cyber security incidents become more common place, any company, big or small, will benefit from having the eyes of a talented SOC behind their devices and servers. When your organisation begins to manage customer data, client personal information, or undertake a medium or large volume of transactions per day, it’s usually an indicator that you would benefit from implementing Managed Services.

Ready to team with Gridware?

Make the switch and team up with Gridware to make information security a priority in your company.

What Our Customers Say

  • "Gridware is the cybersecurity company that compeititors look up to. Knowing where the security gaps are within our applications before go-live gives us peace of mind that we are actively protecting our customer data. What differentiates Gridware from other companies is that when they start working, it is like we gain a valuable internal resource."

    IT Manager Nikon Australia
  • "With Gridware, we gained a valuable security partner to review our IT programs across various large projects across Australia. It saved us having to build our security expertise from scratch. They're flexible, thorough and quick with solutions. An agile vendor, one of the best we have worked with."

    Marsha Wilson Director, IT and Innovation
  • "Gridware is an intelligent company. The team has worked with us to identify and solve a number of cyber risks. It has been a pleasure working with Gridware."

    Mark Knowlton former CIO, Macquarie Bank
Contact Us

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