Managed SOC Services
At Gridware, we coordinate managed SOC services through a network of vetted and specialised partners, ensuring you benefit from deep expertise while maintaining independence, flexibility, and unbiased oversight.
Enhance Your Cybersecurity Without The Overhead
In today’s threat landscape, organisations must rely on proactive 24/7 monitoring, threat detection, and incident response. Many businesses find running a SOC internally is too resource-intensive and hard to maintain. Through our partner-delivered SOC model, Gridware enables you to:
Leverage experienced security operators, threat analysts, and response teams maintained by our partner providers
Keep your core operations unaffected while we handle the complexity of SOC management
Ensure objective and agnostic assessment and escalation of security events
Pre-emptive Defence Against Emerging Threats
Our partner-powered SOC model begins with Gridware selecting a trusted provider that aligns with your organisation’s risk profile, industry, and compliance requirements. Once engaged, the partner integrates their SOC tooling within your environment, whether on-premises, in the cloud, or hybrid. Their security teams monitor activity around the clock, analysing alerts and potential threats. When incidents occur, they manage triage and escalation according to predefined playbooks, while Gridware oversees and validates each step to ensure accuracy and alignment with your objectives. Regular reports and performance reviews are provided, giving you full visibility into security operations and assurance that your environment is continuously protected.
Comprehensive Visibility and Control
The shift to remote work has accelerated exposure to cyber risks, necessitating heightened vigilance over vulnerabilities. Gridware’s SOC management solutions offer protection for your organisation’s applications, systems, services, and data — both on-premises and in the cloud. This holistic approach ensures your digital assets remain secure, regardless of where your team operates.
Features of our SOC Management Suite
Our specialists in Sydney and Melbourne are equipped with the knowledge and expertise to strike the proper balance between security and company productivity.
Layered Security Tracking
Our platform integrates asset discovery, vulnerability assessment, network intrusion detection (NIDS), endpoint detection and response (EDR), security information and event management (SIEM) event correlation, and log management into a cohesive cyber security strategy.
Cloud-Native Security
With native cloud infrastructure, our security tools cover both cloud-based and on-premises environments, offering adaptable security monitoring.
Centralised Security Operations
Collaborative Visibility
Through our shared portal, clients gain real-time visibility and the ability to collaborate with our SOC team, streamlining processes from investigation to remediation.
Proactive Communication
Regular analyst calls and meetings ensure that SOC services continue to align with your security objectives and business vision.
Compliance and Standards
Each facet of our SOC management, from personnel to technology, is designed to meet compliance standards such as PCI DSS, ISO 27001, SOC 2 Type 2, HIPAA, and GDPR.
Early Detection and Response
Cyber threats are discovered and counteracted in a timely way, thanks to our efficient threat detection and response protocol.
Detected and Managed by Security Experts
Gridware’s threat hunters and cyber security experts pinpoint the tools and methods used by cybercriminals and respond swiftly to findings.
Risk-Based Threat Detection
Our threat landscape analysis and expert recommendations prioritise threats based on risk, providing you with clear requirements for effective implementation.
Benefits of SOC Security and Compliance
We partner deeply with clients to understand their needs, working closely and iteratively to provide robust, best-in-class security solutions
Protect your systems, data, and applications
Gain complete visibility over vulnerabilities
Scale to meet your business objectives
Meet and exceed IT compliance mandates easily and effectively
Engage services from a broad portfolio
Improve cost-efficiency of SOC management
Improve threat detection and response
Gain access to deep security expertise and threat intelligence
SOC Management FAQs
Is Gridware operating its own SOC?
Gridware does not run a SOC itself. All SOC operations are conducted by our trusted partner providers, while Gridware maintains oversight, governance, and client coordination.
What is Security Operations Centre (SOC) Management?
- Intrusion detection systems
- Firewalls
- Antivirus and antispam systems
- Virtual private networks (VPNs)
- Endpoint protection (EPP)
- Endpoint detection and response (EDR)
What happens if my SOC is left unmanaged?
Almost every business nowadays has some form of defensive cyber security equipment, such as a firewall, intrusion detection, URL filtering, email filtering, and antivirus. These are the fundamentals for protecting your employees from the internet’s Wild West, but is this equipment sufficient to keep your company truly safe?
Without SOC Management, your organisation has no way of reporting vulnerabilities or threats, and may not have the in-house team with enough experience and knowledge to efficiently reduce your exposure.
Why should SOC Management be conducted by an external provider?
SOC management should be conducted by an external service provider to ensure there is zero bias in the testing and remediation process. Gridware is technologically agnostic, meaning we will not force your organisation to implement technological measures that we believe are unnecessary.
It also ensures that the investigation is run independently from the business by technical experts who are familiar with the latest developments in exploits and both international and industry standards.
Customer Stories
Gridware has acted for hundreds of companies and helped them recover from potentially disastrous situations. Read about how our services have helped others:
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We partner deeply with clients to understand their needs, working closely and iteratively to provide robust, best-in-class security solutions
