Gridware Cybersecurity Pty Limited (Gridware) (ABN 19 617 435 711) is committed to the rights and privacy of individuals that we deal with and the individuals whose Personal Information is provided to us.
Gridware adheres to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Privacy Act) which govern the way in which an organization can collect, use, disclose, store, secure and dispose of personal information processed by Gridware.
Personal information is defined under the Privacy Act as information or an opinion about an identified individual, or an individual who is reasonably identifiable. Examples of personal information we collect includes: names, addresses, email addresses, and phone numbers.
We generally collect personal information where it is reasonable for the primary purpose of providing our cybersecurity services to you. We may also use personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use.
Personal Information is generally collected via our website or over the phone when you contact Gridware to enquire or obtain its cybersecurity services.
We may also collect Personal Information directly from our clients in relation to the provision of cybersecurity services. For example, for forensic analysis or as part of a cybersecurity assessment or audit. We will only do so where it is lawful, and where we hold the appropriate consents.
We hold personal information electronically and in hard copy form, both at our own premises and through the use our service providers. We implement a range of measures to protect the security of personal information such as, but not limited to: electronic access controls, premises security and network firewalls.
We take steps to ensure that the personal information we collect is accurate, up to date and complete. Under the Privacy Act, you have a right to seek access to information which Gridware
holds about you, where reasonable notice is given. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
Personal information will only be used for the reasons outlined in Section 2 of this policy. Gridware will not disclose your personal information to third-parties without notifying you and obtaining your consent, except where this is required by law or permitted under the Privacy Act.
If you have any questions in relation to privacy, please contact our Privacy Officer with the details below.
Thank you for your interest in Gridware. Drop us a line and the right security specialist will contact you the same business day. If you require immediate response, please call our 24/7 Response Line.
Last updated 25/10/2021