Data Breach Investigation
Data Breach Investigation & Incident Response
Identify, Protect, Detect, Respond and Recover
If you have been subjected to a data breach, hacked or compromised, your organisation needs to ensure it takes the necessary steps to mitigate the potential of serious harm that might impact business critical or personally identifiable information.
What is an Incident Response Engagement Look Like?
For most organisations in Australia, having a defined incident response framework is something of a luxury. In the event you are breached, Gridware technical engineers can be on-site within 1-3 hours to implement our proprietary incident response methodology.
Gridware will immediately assess the extent of the breach, the severity of the incident and the likely impact it will have on the business, including financial, business loss and reputation. We will also determine whether a notification is required under the revised Privacy Act (Commonwealth) regulations relating to Mandatory Data Breach Notification. We can also liaise with the relevant law enforcement or any other relevant government authorities such as the Australia Federal Police, the Australian Cyber Security Centre and other bodies.
How we Investigate, Contain and Remediate a Data Breach
Detection and Analysis
Immediately come on-site and work remotely from our Sydney head office to determine whether and how an incident has occurred. Forensic analysis of the precursors and indicators. Report the incident to the appropriate Board or government agency where required.
Review if the current steps taken were adequate. Acquire, secure and document evidence. Contain the incident by identifying the source of vulnerability and reducing the impact of serious harm to individuals, employees and stakeholders.
Protect and Recover
Determine if the measures taken were adequate. Remove the source of vulnerability or exploit. Repeat detection and analysis to identify other vulnerabilities. Secure systems from further breach. Recover to operationally stable state.
Create a follow-up report. Undertake lessons learned through workshops with IT and management teams.
Why you should choose Gridware for data breach investigation
What Does A Post-Incident Response Report Include?
High-level Guidance on:
- Understanding your company’s risks
- Assessing the extent of a breach
- Determine likely impact and consequence
- Identify the root cause of a breach
Forensic Investigation Services To:
- Identify extent of the current threats
- Protect your critical data
- Identify cause of the breach or perpetrators
- Optimise security to remediate the issue
Report and Review:
- List of findings, root cause and risk rating
- How the issue was contained
- Recommendations for improvement
- Overall suggestions to improve security
Data Breach Investigation and Incident Response (FAQs)
We do provide templates, checklists and sample policies and procedures for download, including sample incident response plans. You just need to contact us.
The length of the investigation depends on the size of the data breach, being the amount of data that has been exposed or leaked, as well as the size of the business and complexity of the business processes. For most organisations, a data breach investigation can commence and be completed in under 7-10 days. In most cases, containment of a data breach can be completed within 1-2 business days depending on many other factors that we would need to assess.
Gridware’s cyber forensic team can be onsite with 3-6 hours in the Sydney CBD and metro areas. For Melbourne, Brisbane and other capital cities, Gridware’s cyber forensic team can issue an immediate assessment and action plan to contain a breach in under 6 hours. For greater Australia, we have a minimum service level agreement (SLA) target response of 24 hour.
A data breach investigation is a process undertaken by cyber security forensic specialists such as Gridware to determine the immediate extent of a ‘hack’, which includes but is not limited to the loss of confidential data to an unauthorised individual or the compromise of a critical set of infrastructure or web applications by a malicious party. The data breach investigation will also determine the impact and consequence of the breach to calculate the financial, reputation or business loss involved.
To contain a data breach, you need to follow an industry set of steps and procedures relevant to the infrastructure (such as Office 365) or application (web based or cloud) that was subject to the breach and ensure access is restricted and closed from unauthorised or outgoing gateways. This usually involves setting up a network perimeter, implementing immediate password changes, introducing multi-factor authentication for all privileged users and assess the state of back ups that are available to ensure they are not compromised.
The costs of a data breach investigation will vary from organisation to organisation, and is heavily dependent on the amount of resources required to conduct the forensic analysis. The average cost of a data breach investigation in Australia is between $10,000 – $40,000.
What Our Customers Say
"Knowing our cyber risks in software we develop, as it is being developed, means my team can get on the front foot of security and protect the clients that utilise our software from data loss. The Gridware team are the best we've worked with."
"With Gridware, we gained a valuable security partner to review our IT programs across various large projects across Australia, without having to build our security expertise from scratch. They're flexible, thorough and quick with solutions."
"Gridware is an intelligent company with top talent. We've developed an new and improve information security program with the end result being more accurate security decisions and improved processes."
– We work with the best –
We are proud to have offered our incident response, forensic investigation and remediation services to some of Australia’s largest ASX listed and private sector organisations. Our expert cyber forensic team are recognised for their capability and agility in responding to complex cyber breaches across all major cities in Australia including Sydney, Melbourne, Brisbane and Perth.
The best way to team up with Gridware is to Call or email us today to secure a meeting with our team.