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Ransomware Data Recovery

According to Cybersecurity Ventures, in 2021, a new firm will be infected by ransomware every 11 seconds.

If you have been subjected to ransomware, your organisation needs to ensure it takes the necessary steps to mitigate the potential of serious harm that might impact customer data or personally identifiable information before reporting to the Office of the Australian Information Commission (OAIC).


Identify, Protect, Detect, Respond and Recover

What does Ransomware Data Recovery Look Like?

When the unexpected occurs, you need a team with wide expertise and technical abilities to help you mitigate the effect and recover. In the event you are breached, Gridware’s incident response consultants in can be logged in remotely within minutes to implement our proprietary incident response methodology.

Gridware will immediately assess the extent of the ransomware breach, the severity of the incident and the likely impact it will have on the business, including business disruption, financial loss and damage to reputation.

We can identify the information needed to understand your reporting obligations relating to the  Mandatory Data Breach Notification Scheme under the Privacy Act (Commonwealth). Gridware can also liaise with the relevant law enforcement or any other relevant government authorities such as the Australia Federal Police, the Australian Cyber Security Centre and other bodies.

How we Investigate, Contain and Remediate a Ransomware Attack

Detection & Analysis

Immediately deploy on-site or remotely from our Sydney headquarters to determine the cause of the attack. Gridware's expert Digital Forensic Investigation team will analyse the precursors and indicators of the breach. Gridware will notify the appropriate government agency regarding the ransomware attack.


Gridware will examine whether the existing steps have been adequate. Gridware's team will collect, secure, and document evidence. Gridware will contain the incident by identifying the source of vulnerability and minimising the impact of serious harm on individuals, employees, and stakeholders.

Protect & Recover

During the investigation phase, Gridware will manage negotiations and deploy coordination restoration of your files from viable backups. Gridware will determine whether the precautions taken were adequate, and will remove the source of vulnerability or exploit. The detection and analysis will be repeated to find any remaining vulnerabilities. Doing so will protect systems from further breaches and allow your organisation to recover to an operationally stable state.

Post-Incident Report

Gridware will provide a follow-up report, detailing a play-by-play breakdown of the cyber breach. Your organisation will undertake lessons learned through workshops with IT and management teams. Gridware will provide our strategically calculated and tailored recommendations.
What does a report include? →

We work with the best

We are proud to have offered our incident response, digital forensics and data breach investigation services to some of Australia’s largest ASX listed and private sector organisations. Our expert cyber forensic team are recognised for their capability and agility in responding to complex ransomware breaches internationally.

Why you should choose Gridware for ransomware recovery

We are a nationally recognised leader managing hundreds of major ransomware breach investigation engagements.

Our leadership team’s involvement in the industry provides deep and current understanding of risk and threats.

We apply best-practice standards in what we do and take a risk-based approach to ensure information security is addressed holistically.

We employee a variety of experts to ensure any cyber event can be addressed quickly and effectively.

What Does A Post-Incident Response Report Include?

Ransomware Recovery Investigation (FAQs)

The term ransomware refers to a sort of harmful software (malware). When it enters a device, malware renders a computer or its files inoperable. Ransomware is used by cybercriminals to prevent victims from accessing their files or devices. Cybercriminals may demand payment in exchange for returning data.

Gridware’s cyber forensic team can begin work on a ransomware breach with 15 minutes of being notified. Our capabilities runs across our Sydney, Melbourne, Brisbane offices as well as other capital cities, Gridware’s cyber forensic team can issue an immediate assessment and action plan to contain a breach in under 6 hours. For greater Australia, we have a minimum service level agreement (SLA) target response of 24 hours.

The costs of a ransomware recovery investigation will vary from organisation to organisation, and is heavily dependent on the amount of resources required to conduct the forensic analysis. The average consulting days for a ransomware breach investigation in Australia will range between 3 – 20 FTE consulting days.

We do provide templates, checklists and sample policies and procedures for download, including sample incident response plans. You just need to contact us.

Customer Stories

Gridware has acted for hundreds of companies and helped them recover from potentially disastrous situations. Read about how our services have helped others:


Sydney Offices
Level 12, Suite 6
189 Kent Street
Sydney NSW 2000
1300 211 235

Melbourne Offices
Level 13, 114 William Street
Melbourne, VIC 3000
1300 211 235

Perth Offices
Level 32, 152 St Georges Terrace
Perth WA 6000
1300 211 235


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