Close this search box.

The Top 3 Anti-Phishing Training Tips to Defend Your Company


Phishing is hardly new, but its effectiveness has helped it to maintain a prime position in the hackers toolbox. Attackers use it to deceive their victims into thinking they are someone else, such as a trusted business like the victim’s bank, or even their boss.

Hackers then leverage this deception to trick their targets into handing over their credentials, credit card numbers and other valuable information, which they then either sell, or use to mount further criminal attacks.

Since phishing is still such a prevalent attack vector, companies need to take steps to defend themselves against it. While there are some technical measures like email filtering that can help to reduce the number of successful phishing attacks, the most important line of defence lies in employee training.

Your organisation’s employees are the ones receiving these messages, and the ones deciding whether to make the click or enter in their details. With proper training and awareness, you can help them to recognise scams and teach them how to handle phishing attempts appropriately, keeping your company safe. Here are our top three tips for effective training to defend against phishing.

1. Help Your Employees Understand Why Anti-Phishing Training Is Important

Let’s face it, if you don’t know much about cybersecurity, anti-phishing training seems like a boring waste of time. The person conducting it probably has a monotonous voice and reads unenthusiastically from a pamphlet, meanwhile most of the attendees fight not to fall asleep.

The training doesn’t have to be so bland. Instead of starting by covering the techniques and defensive measures, you can begin by talking about just how disastrous phishing attacks can be. Tell the tale of the cybercriminal who used phishing to scam $100 million from Facebook and Google, or explain how spearphishing was the most likely mode of entry in the 2014 Sony hack.

If your training starts by demonstrating just how consequential these attacks can be, it’s far more likely to grab the attention of your employees, make them understand the importance of the issue, and lead them to apply the skills that they learn.

2. Cover the Broad Range & Sophistication of Phishing Attacks

By now, most of your employees will have been using the internet for a long time, and subsequently have come across their share of basic phishing attacks. These are pretty easy to spot, and can make employees complacent. They may think that as long as they can spot these attacks, then they aren’t at risk of being deceived by phishers.

Because most internet users have become more savvy to these simple attacks, the phishers have upped their game. Spearphishing and whaling attacks can be highly targeted and seem realistic, while attacks that involve website forgery and link manipulation can easily fool someone who isn’t paying attention.

Your employees need to understand that even the most savvy of us can fall for these attacks. All it takes is a slight lapse of judgement, and the entire company can be breached. From high-ranking DNC members to a company’s newest intern, anyone can fall victim to these attacks.

3. Anti-Phishing Training Is a Process

Many organisations may want to herd all of their employees into a class and give them a rundown on the phishing basics, then hustle them back to work, never to touch on phishing again. While this approach may seem cheaper, it’s less likely to be effective, which could lead to successful phishing attacks.

Even if the initial anti-phishing training is top notch, the problem is that people forget things over time. If your organisation really wants to protect against this attack vector, then it needs to make training and awareness a regular focus.

This can involve posting signs in the office that cover the key aspects of phishing to look out for, as well as sending out memos that talk about the latest phishing attacks, in order to reaffirm awareness of the issue. Of course, new employees also need to go through the training, and older employees should also undergo supplementary training at frequent intervals.

Most businesses are busy with their core operations, so it’s easy to neglect anti-phishing education. Thankfully, Gridware can help with our cybersecurity training. Our training and workshops are conducted by experienced ethical hackers who can teach your employees everything they need to know about phishing, as well as the other key aspects of cybersecurity that are important for defending your company against the latest attacks.

Ahmed Khanji

Ahmed Khanji

Ahmed Khanji is the CEO of Gridware, a leading cybersecurity consultancy based in Sydney, Australia. An emerging thought leader in cybersecurity, Ahmed is an Adjunct Professor at Western Sydney University and regularly contributes to cybersecurity conversations in Australia. As well as his extensive background as a security advisor to large Australian Enterprises, he is a regular keynote speaker and guest lecturer on offensive cybersecurity topics and blockchain.


Sydney Offices
Level 12, Suite 6
189 Kent Street
Sydney NSW 2000
1300 211 235

Melbourne Offices
Level 13, 114 William Street
Melbourne, VIC 3000
1300 211 235

Perth Offices
Level 32, 152 St Georges Terrace
Perth WA 6000
1300 211 235


Learn more about the team at the forefront of the Australian Cyber Security scene.

About Us →

Meet the Team →

Partnerships →

Learn more about the team at the forefront of the Australian Cyber Security scene.

Career Opportunities →

Internships →

Media appearances and contributions by Gridware and our staff.

See More →



Whether you need us to take care of security for you, respond to incidents, or provide consulting advice, we help you stay protected.

View all services →

Web App Pen. Test Calculator →

Network Pen. Test Calculator →

Governance & Audit

Legal and regulatory protection

Penetration Testing

Uncover system vulnerabilities

Remote Working & Phishing

Fortify your defenses

Cyber Security Strategy

Adaptation to evolving threats

Cloud & Infrastructure

Secure cloud computing solutions

Gridware 360

End-to-end security suite

Gridware Managed Services

Comprehensive & proactive security

Gridware CloudControl

Harness the benefits of cloud technology

Gridware Incident Response 24/7

Swift, expert-led incident resolution



A collection of our published insights, whitepapers, customer success stories and more.

Customer success stories from real Gridware customers. Find out how we have helped others stay on top of their Cyber Security.

Read More →