Close this search box.

Train. Educate. Empower.

Cyber Security Awareness Training

Table of content

Cyber Security Awareness and Training

It is generally accepted that a significant portion of cyber security breaches can be attributed to human error and behavioural risks, including exploitation of psychological weaknesses and lack of cyber awareness and training. For example, phishing attacks, social engineering attacks, and often ransomware attacks commence by exploiting human vulnerabilities and weaknesses.

According to the 2020 Verizon Data Breach Investigations Report, human error was a factor in 22% of data breaches. Additionally, a report by IBM Security found that human error contributed to 95% of cyber security breaches.

It is therefore important for organisations to prioritise cyber security awareness and training for their employees and to implement security controls to reduce exposure to the risk of human behaviour and errors that can lead to a cyber security breach.

Cyber criminals use a range of tactics, such as phishing, malware, and social engineering, to gain access to sensitive information and networks. These attacks can have a significant impact on businesses, including financial losses, damage to reputation, and legal consequences.

Increasingly, Gridware has detected that more and more threat actors target weaker chains in organisations such as vendors and suppliers. Smaller vendors and suppliers generally have weaker security controls and therefore are more likely to fall for phishing attacks. Attackers will identify an organisation’s weakest partners/suppliers and then gain access to their email systems and because these suppliers are ‘part of the norm’ and trusted, traditional security systems are more likely to allow these attacks through – this is where it is up to the employees to act as the last line of defence to detect and report malicious emails.

Cyber security awareness training provides employees with the specific knowledge and skills they need to identify suspicious requests and help prevent cyber-attacks, improving our posture to protect against data breaches and other security incidents.


Potential risks and threats

Cyber-attacks can take many forms, and their impact can be devastating for businesses. For example, a ransomware attack can encrypt critical data and demand payment to release it, causing significant disruption to business operations. A phishing attack can trick employees into giving away sensitive information, such as passwords or financial details, which can be used to steal money or commit identity theft.

Another common threat is social engineering, where cyber criminals use psychological manipulation to trick employees into giving away confidential information or granting access to systems. These attacks can be difficult to detect, making it essential for businesses to have strong security measures in place and to train employees to identify and prevent such threats.

Educating Your Staff is Key to Protect Against Malware, Phishing And Data Loss

Over 87% of Australian business have been affected by Cyber Crime.

Gridware provides Phishing Simulation services to simulate large phishing attacks and map employee risks.

Over 70% of unsuspecting users would readily open an unknown attachment to ‘preview’.

Most Australian companies offer ad-hoc training, therefore staff are not regularly trained on company policies and procedures.

Importance of Cyber Security Awareness Training

Gridware's Cyber Security Awareness Training Program

At Gridware, we offer a comprehensive cyber security awareness training program that is tailored to the needs of small to medium-sized businesses. Our program is designed to be customisable and can be adapted to suit the specific requirements of each business.

Our training modules cover a range of topics, including password security, email phishing, malware, social engineering, and internet browsing practices. We also provide regular training updates and testing to ensure that employees are up-to-date with the latest threats and best practices.

Gridware also ensures that training is reinforced and supplemented with ancillary awareness initiatives such as on-topic user awareness posters, email advisories, employee recognition awards etc. These supplemental activities are proven to increase the retention and effectiveness of in-person and online training campaigns.

Our training program is compliant with industry standards, ensuring that businesses meet regulatory requirements and minimise the risk of data breaches. By completing our training program, employees will have the knowledge and skills they need to identify and prevent cyber-attacks, helping to protect the business from potential threats.

Our trainers are certified in ethical hacking and cyber security with years of experience in the industry. We can offer Cyber Security Awareness Training remotely, along with:

Workshops for Employees

Security Webinars

Online Assessment

Short Courses

In conclusion, cyber security awareness training is an essential part of any business’s security strategy. By educating employees on the risks and threats of cyber-attacks, businesses can reduce the risk of data breaches and other security incidents. Gridware’s cyber security awareness training program offers a customisable and comprehensive solution that can help businesses protect themselves from potential cyber threats.

If you are interested in learning more about our training program, please contact us today to speak to one of our experts. We look forward to helping you protect your business from cyber-attacks.

Get a Free Quote

Let’s Get Started

Thank you for your interest in Gridware. Drop us a line and the right security specialist will contact you the same business day. If you require immediate response, please call our 24/7 Response Line.


Cybersecurity awareness training is a program designed to educate employees on the importance of security and provide them with the knowledge and skills to identify and prevent cyber-attacks.

Cybersecurity awareness training is important because it helps employees understand the risks and threats of cyber-attacks and provides them basic skills to protect the organisation from potential security incidents.

Cybersecurity awareness training should be conducted regularly, ideally on a quarterly basis, to keep employees up to date with the latest threats and best practices.

A cybersecurity awareness training program should cover a range of topics, including password security, email phishing, malware, social engineering, and internet browsing practices. It can also be a useful opportunity to inform employees of company policy and their own responsibilities for information security.

Cybersecurity awareness training is not always mandatory, but it is highly recommended for all employees who have access to company systems and data.

To implement cybersecurity awareness training for your organisation, you can partner with a cybersecurity training provider or develop your own in-house training program.

Online cybersecurity awareness training can be as effective as in-person training if it is well-designed and includes interactive elements such as quizzes and simulations.

Where an organisation requires certification of staff, the training provider can offer a certificate of completion.

You can measure the effectiveness of your cybersecurity awareness training program by conducting regular phishing simulations or other exercises to make an assessment of your current status. Monitoring security incident rates through system tools or comparing the rate of staff reporting suspected threats before and after the training.

It is important to remember that Cyber Security Training is about changing behaviours and this is best evaluated over time.

Best practices for cybersecurity awareness training include regular training sessions, use of real-world scenarios, customisation for different employee groups, and ongoing monitoring and assessment of the program.

Yes. Gridware can prepare and offer cyber awareness training and workshops over Zoom, Teams, Google Hangouts or any other remote video solution you prefer.

Our rates are some of the most competitive in the industry. Contact Us today to arrange the best price for your business.

Whilst your employees won’t require industry certification, it does help to ensure your company has an acceptable use policy and an information security program which details what procedures are in place and what action is acceptable in any given circumstance when it comes to securing your information.

The best training to provide employees is an overview of the biggest risks your company faces, where your company sits on the cyber maturity scale so they understand their role in the security process. And finally, detailed overview of your company information security program, and how it might relate to real-world scenarios such as phishing emails, unknown USB devices and malware.

Social Engineering is a large part of the attacker focus in this current climate, so it pays to ensure your team are aware of the risks and how to mitigate them.

To speak with our expert trainers, feel free to get in touch.

About Author
Ahmed Khanji

Ahmed Khanji

Ahmed Khanji is the CEO of Gridware, a leading cybersecurity consultancy based in Sydney, Australia...

Read More
Published March 31, 2023


Sydney Offices
Level 12, Suite 6
189 Kent Street
Sydney NSW 2000
1300 211 235

Melbourne Offices
Level 13, 114 William Street
Melbourne, VIC 3000
1300 211 235

Perth Offices
Level 32, 152 St Georges Terrace
Perth WA 6000
1300 211 235


Learn more about the team at the forefront of the Australian Cyber Security scene.

About Us →

Meet the Team →

Partnerships →

Learn more about the team at the forefront of the Australian Cyber Security scene.

Career Opportunities →

Internships →

Media appearances and contributions by Gridware and our staff.

See More →



Whether you need us to take care of security for you, respond to incidents, or provide consulting advice, we help you stay protected.

View all services →

Web App Pen. Test Calculator →

Network Pen. Test Calculator →

Governance & Audit

Legal and regulatory protection

Penetration Testing

Uncover system vulnerabilities

Remote Working & Phishing

Fortify your defenses

Cyber Security Strategy

Adaptation to evolving threats

Cloud & Infrastructure

Secure cloud computing solutions

Gridware 360

End-to-end security suite

Gridware Managed Services

Comprehensive & proactive security

Gridware CloudControl

Harness the benefits of cloud technology

Gridware Incident Response 24/7

Swift, expert-led incident resolution



A collection of our published insights, whitepapers, customer success stories and more.

Customer success stories from real Gridware customers. Find out how we have helped others stay on top of their Cyber Security.

Read More →