Train. Educate. Empower.

Cyber Security Awareness Training

Cyber Security Training

Workshops, Staff Training and Assessment

Human error is one of the largest contributors of unauthorised access to your business confidential information.

One of the most common methods hackers use to gain access to your systems is through phishing. Phishing is when an attacker tricks your staff into submitting passwords or paying invoices through social engineering such as calling and pretending to be from the IT team or sending an invoice from a new or existing vendor with changed payment details.

It is also possible for attacks to introduce malware directly via phishing emails that can be clicked and executed accidentally by your employees.

But there’s good news. Organisations that regularly train staff on best practice cyber security are less likely to have their information leaked through malware or phishing.

Gridware conducts information security training and workshops at your business. We provide in-house training seminars for your staff to educate on phishing prevention, social engineering and best practice cyber procedures.

We summarise the most common methods of attack, provide sample phishing emails, give examples on types of cyber attacks your business might face and provide tools and techniques that aim to prevent those attacks.

Our trainers are certified in ethical hacking and cyber security with years of experience in the industry.

Want to get started?

Let’s make information security training a priority in your organisation

We Can Offer Cyber Awareness Training Remotely, Along With:

Workshops for Employees

Security Webinars

Online Assessment

Short Courses

Educating Your Staff is Key to Protect Against Malware, Phishing And Data Loss

Over 87% of Australian business have been affected by Cyber Crime

Gridware provides Phishing Simulation services to simulate large phishing attacks and map employee risks

Over 70% of unsuspecting users would readily open an unknown attachment to ‘preview’.

Most Australian companies offer ad-hoc training, therefore staff are not regularly trained on company policies and procedures

Training and Phishing Frequently Asked Questions (FAQs)

Do you offer training remotely over Zoom or Microsoft Teams?

Yes. Gridware can prepare and offer cyber awareness training and workshops over Zoom, Teams, Google Hangouts or any other remote video solution you prefer.

How much does the training cost?

Our rates are some of the most competitive in the industry. Contact Us today to arrange the best price for your business.

Can you offer phishing simulation in Australia?

Gridware can offer phishing simulation services to anywhere in the world. Setting up of campaigns can be achieved in a matter of hours.

Do you provide any certification?

At this stage do not provide accredited certification. We can certainly put you in touch with those who can offer such services.

Who can I contact if I questions regarding the information security training or support for the online training modules?

The Gridware consulting team are all actively involved in the cyber awareness training offerings. You can contact our team here if you have any queries about cyber security training services we offer.

What Cyber Security Course or Training do employees require?

Whilst your employees won’t require industry certification, it does help to ensure your company has an acceptable use policy and an information security program which details what procedures are in place and what action is acceptable in any given circumstance when it comes to securing your information.

The best training to provide employees is an overview of the biggest risks your company faces, where your company sits on the cyber maturity scale so they understand their role in the security process. And finally, detailed overview of your company information security program, and how it might relate to real-world scenarios such as phishing emails, unknown USB devices and malware.

Social Engineering is a large part of the attacker focus in this current climate, so it pays to ensure your team are aware of the risks and how to mitigate them.

To speak with our expert trainers, feel free to get in touch.

Who is required to do cyber security training and why is it necessary?

Senior Management, IT teams, and all corporate employees are the primary focus of our cyber security training. We believe in a top down approach to effective cyber risk mitigation, with good practices demonstrated by management and passed down to employees.

Training should be required by all employees, with different departments focusing on threats relevant to their area, for example: finance employees need to be extra vigilant of phishing threats and CEO email scams when processing invoices. Another example is Office Managers and Receptionists should be aware of the risks posed by unknown USB devices, and not to plug in unknown USB devices on company networks.

Senior Management should undertake more in depth training of the various regulatory requirements they must comply with and how their company culture may influence various cyber risks posed in their industry.

What are the benefits of cyber security training?

Ensuring employees and senior management are trained in cyber security best practices will ensure your company minimises the cyber risks it faces. The benefit for the employee is they will understand the importance of keeping business critical information secure, and senior management will understand their regulatory requirements how to develop effective processes and procedures to improve productivity.

What are the various components of Gridware Cyber Security Training?

We offer training in multiple tiers. Firstly, we offer workshops and seminars at your place of business to improve staff knowledge on cyber risks that are relevant to your business and best practice solutions to help your staff mitigate those risks.

Secondly, we offer online courses aimed give staff the same knowledge with the convenience of online training. This training is an online presentation followed by a short multiple choice question assessment. All analytics and results will be provided back to you with insight into areas for improvement in your business.

Thirdly, we can tailor cyber security training questions directly to your business to use in your internal training platform.

What is phishing?

Phishing (pronounced “fishing”) is an attempt at online identity theft. Attackers will use utilise phishing through email and fraudulent websites that are designed to trick your employees to steal customer data or confidential information such as credit card numbers, passwords, account data, or other information. Con artists might send millions of fraudulent email messages with links to fraudulent websites that appear to come from websites you trust, like your bank or credit card company, and request that you provide personal information. Attackers will also send invoice payment reminders designed to look legitimate, from vendors you might be associated with, but with altered bank account details with the aim of tricking employees into paying those invoices. CEO Email scams are also a common phishing attempt with over $2.5 billion lost globally to this scam. Attackers will send emails with the CEO letter head to finance employees with instructions to ‘pay the invoice immediately’. You need to ensure you have adequate training and multiple lines of defence to prevent phishing attacks.

What should my employees do if they receive a phishing email scam?

If your employees think they’ve received a phishing scam, they should first not open any attachments or click any links in the email, notify the internal IT team who can confirm if it is a phishing email from an unrecognised or blacklisted domain. IT should then arrange to delete the email message and block the domain from which it came to prevent future emails being received. It is very important to not click any links in the message.

Where can I report phishing email scams?

Scams can be reported to the Australian Competition and Consumer Commission (ACCC) service called Scam Watch at https://www.scamwatch.gov.au

Will a normal email server detect and prevent phishing email scams anyway?

Not necessarily. Companies that are hosted on Office 365 exchange servers or Google’s Gmail service will likely have some measures to prevent phishing scams. However, most attackers will create new domains not on the blacklists and target your company bypassing standard filters.

It’s best to have an expert come in and review your existing protections and advice on more intelligent tools your IT team could implement that will detect phishing emails in the first instance and block them automatically.

Customer Stories

Gridware has acted for hundreds of companies and helped them recover from potentially disastrous situations. Read about how our services have helped others:

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